Returns and RMA's

Please read conditions below. If all conditions are not met, Nuzira reserves the right to refuse the return or to charge a minimum 25% restocking fee. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals, accompanying free items and accessories. The retail value of any free items you keep will be deducted from your reimbursement total. Nuzira can only refund the original purchase price. Shipping and handling fees are nonrefundable and will be subtracted from the refund amount. Refunds will be issues as store credit 

All discrepancies must be reported within 7 days of ship date and returned within 7 days of reported discrepancies. 

Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise. All returns must be approved by Nuzira LLC. Any non authorized returns will be rejected and returned at the shippers expense. If you would like to request an RMA please contact your Nuzira representative. If RMA is approved, all shipments must include a copy of the Nuzira RMA document with the shipment. 

All orders or shipped FOB Origin: "FOB Origin" means the buyer assumes all risk once the seller ships the product.